| Section 1: TOP BENEFITS OF OUTSOURCING
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| 1.1
IT OUTSOURCING – A BACKGROUND |
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It is predicted that by the Year 2000 the worldwide
IT outsourcing market will grow to over $100 billion.
The range of IT activities being outsourced is
expanding fast. It’s clear that IT outsourcing
is not simply a fashionable, passing trend of
the ’90s. It is an increasingly viable option
being taken by more and more public and private
organizations.
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A significant change in management philosophy
is taking place in the 1990s. Organizations have
switched emphasis to concentrate on their core
activities in order to increase market penetration
and become more competitive. It is now widely
recognized that to compete effectively, it is
essential for business to concentrate on what
they do best and where they can add value.
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To begin with, outsourcing requires an understanding
of the concept of core competencies. Core competencies
are the capabilities of an organization that truly
distinguish it from its competitors. They are
unique capabilities upon which the success of
the company, both today and in the future depends.
Core competencies are what gives an organization
its clear leadership position as seen by its customers.
All remaining activities are
non-core, and executives are now asking if their
company is best-in-world at performing these activities.
If not, they explore how outsourcing these activities
might enable the company to deliver greater value
to its customers at lower costs. |
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Outsourcing
Insights :- |
The future is not what it used to be... &
Outsourcing is , increasingly being used as a
tool for gaining a competitive edge. Understanding
of where, when and how to successfully outsource,
is proving to be one of the most difficult and
important business skills needed for your company’s
future.
Outsourcing today covers a range
from HR, real estate management, inventory control
and most commonly, the information systems (MIS)
and related communications network management. |
You MAY be an outsourcing candidate
IF you are asking yourself: |
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Are my resources
being utilized effectively? |
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Do the department’s objectives
support the corporate direction? |
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Can my IT department enhance
our corporate financial goals? |
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Are the current resources capable
of supporting new technology? |
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Is there a quicker, more effective
method to handle these issues? |
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Should we consider an offshore
solution? |
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Are 40% savings for real; what
are the after-shock effects? |
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Will employees have a basis
for a litigation? What are their options? |
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If I make the wrong decision,
what are the consequences? |
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Outsourcing
used to be a tactic to improve operations and
financial performance of troubled organizations.
Today’s outsourcing has evolved to be a
preferred method of doing business by companies
for numerous positive reasons. As outsourcing
fulfills a need that transcends virtually all
businesses, outsourcing has also caught the eye
of the investment community. Any business that
helps other businesses perform better are well
positioned to prosper far beyond the millennium
change. |
Some of
today’s common reasons to outsource would
be to: |
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Reduce and/or control
operating costs |
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Improve company focus |
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Access to additional resources |
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Free up resources for other
purposes |
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Accelerate reengineering efforts |
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Accelerate migration to new
technology |
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Share risks |
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Compliance with year 2000 issues |
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Redeployment of internal resources |
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Enable quicker response to business
drivers |
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Transform capital expenses and
fixed assets to more flexible monthly business
expenses |
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An
outsourcing vendor cannot be selected based upon
the lowest price. Both short term and long tern
goals must be realized to prevent outsourcing
from becoming our worst nightmare. For vendor
selection, serious consideration must be given
to: |
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Cultural match |
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Commitment to quality |
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References and reputation |
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Flexible contract terms |
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Additional, experienced and
available resources |
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Price |
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